– For any scheduling questions, we ask that you fill out the online wedding forms closer to your wedding date (available 4 months prior to the wedding date) and we will be connecting you with our Studio Coordinator to confirm the starting time. For any emergencies, please call or email our Studio and our Team will assist you accordingly.

– We most definitely are! If your venue requires it, shoot us an email 1-2 months before your wedding date and we’ll be sure to send you a copy!

–  We accept credit card payments via PayPal and Venmo with a surcharge. To make a credit card payment, please email us at support@jaylimstudio.com

– Direct printing allows you to order prints directly from your online gallery. It’s like online shopping! 

– We typically try to schedule all sessions during the weekday (Monday-Thursday) because our photographers are usually booked for the weekend to shoot weddings. Also, due to many locations being less crowded on weekdays, we recommend avoiding scheduling your session on a weekend.

– Our bookings are available 3-4 months in advance. If you’re looking to send out Save the Dates, we recommend scheduling your session 6-8 months prior to your wedding day. You’ll need to leave about 2-3 weeks after the session for us to provide you with your proofs, so please plan accordingly.

– Depends! When will you be having it? Where would you like your photos taken? For tips, please visit this page.

– We always monitor the weather, so if the weather conditions, including excessive heat, wind, rain, do not permit us to shoot, we will contact you to reschedule for another date.

– No. However, if it’s rescheduled due to personal reasons, we kindly ask that you inform us as soon as possible. 

– Your engagement session photos will be available on an online gallery. Access code & password will be sent to your email. You can also access them on your portal!

– Direct printing allows you to order prints directly from your online gallery. It’s like online shopping! 

– Depending on the season, production times will vary. Post production for engagement session can be completed around 2-3 weeks after the session. For wedding or event proofs, you can expect them to be available 10-12 weeks after your wedding date. 

– Yes, you can! When sharing your photos on social media, kindly credit us @jaylimstudio.

– Unfortunately, we do not provide any RAW files.

– Depending on the season, production times will vary. For wedding or event cinematography, you can expect them to be available 10-12 weeks after your wedding date, or from the time we receive your video song list, if submitted after your wedding date. 

– Unfortunately, we do not provide teasers for cinematography. We ask that you patiently wait until the 10-12 weeks mark. 

– If you would like to plan on posting your videos on any social media accounts, we suggest selecting songs that have copyright license. Please select from the websites provided on your Wedding Checklist. 

– Yes, you are able to request re-edits! For further details please email us at support@jaylimstudio.com. 

– Of course! We will be sending you album draft layout per order before printing.

No worries! We have helpful tips to share! Please visit our guide, “Creating Your Wedding Album“.

– The period of time prior to production will vary as it will depend on how quickly we receive your replies or how many edits you request. Also, depending on the season, production times will vary, but will take up to 3 months to receive all orders. To avoid any delays, please make sure to let us know where you will be picking up the finished products.

– Of course! We will be sending you card/magnet draft layout per order before printing.

– No problem! Your account ID is your contract number and available on your contract, top left corner.